At Spa Greystone, we’re committed to offering quality products, unparalleled service and the most competitive prices in town. Great service begins with great people and industry experience, which is why our staff is made up of the best and most qualified in the business.
Since 2000, Spa Greystone has become the most well-known Spa Store in Birmingham. What started out as a hobby has become our passion. We’re proud to have created a generation of happy customers and look forward to continuing our work for years to come!
Our Cancelation Policy Is 48 Hours
We require notice of cancelation 48 hours in advance of your scheduled appointment. The credit card on file will be charged 50% of your booked service fee. 100% of the service fee will be charged in the event of a "No show No call". No future appointments may be scheduled until this fee is paid. Please understand, when a short notice cancelation or no show happens we cannot offer that appointment slot to another client.
In cases of large group bookings the same cancellation policy is applied however a 72 hour notice of cancelation is required. If your appointment is on a Saturday please give us 5 days notice. Group bookings require a 50% deposit upon booking, this deposit will be returned upon meeting 72 hour cancelation requirement.